Production Operations Lead
Core
Manage end-to-end production projects across print, direct mail, digital, and fulfillment channels to deliver customer and participant communications.
Role type
Production Operations Lead
Builds
Customer communications (print, direct mail, digital) and fulfillment operations
Domain
Financial services / Insurance / Marketing Production
Deliverable
product features
Required skills
Print production management, Direct mail operations, Fulfillment operations, Vendor management, Project coordination, Procurement, Inventory management, Microsoft Office proficiency
Preferred skills
Experience in regulated industries (financial services, insurance), Creative development workflows, Production management systems
Responsibilities
Manage end-to-end production projects across print, direct mail, digital, and fulfillment channels; Coordinate print production, procurement, vendor bidding, scheduling, and invoice management; Monitor fulfillment inventory levels and support operational reporting; Serve as primary liaison between business partners, creative teams, and external vendors
Seniority
Mid-level, hands-on IC