Loans & Deposits New Accounts Senior Associate
Core
Process new account transactions, account maintenance, and operational support for Manulife Bank loan, deposit, and investment products.
Role type
Senior Associate, Banking Operations (Loans & Deposits)
Builds
New account transactions and account maintenance for banking products
Domain
Financial Services / Banking Operations
Required skills
Transaction processing, Application review, Compliance analysis, Operational reporting, Exception handling, Process documentation
Preferred skills
AML/KYC regulatory knowledge, Banking platform experience, Advanced Excel proficiency
Responsibilities
Process IGO/NIGO new account transactions, Review applications for completeness and compliance, Process complex transactions and account maintenance, Complete tasks within SLAs and productivity expectations, Collaborate with business units to address operational issues, Ensure compliance with AML guidelines and regulatory requirements, Support loan funding and reconciliation, Monitor workload queues and prioritize urgent transactions, Provide guidance to less experienced team members, Participate in process improvement initiatives
Seniority
Senior, hands-on IC
