Senior Vice President / Vice President, Head of Corp Account Services, Institutional Banking Group Operations
Core
Lead and manage the Corporate Account Services (CAS) team to ensure efficient, cost-effective delivery of account services and processing while maintaining high quality and sound risk control.
Role type
Senior Vice President / Vice President, Head of Corp Account Services
Builds
Corporate account services and processing operations for institutional banking clients
Domain
Banking / Financial Services / Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Banking operations management, Team leadership (30+ members), Process re-engineering, Regulatory compliance (HKMA/MAS), Risk control, Project management, Cash products knowledge, Gen AI and Agentic AI knowledge
Preferred skills
Professional qualifications in Banking (e.g., AHKIB), Technology and Operations transformation
Technologies
Management Tool Kit (MTK), Gen AI, Agentic AI
Responsibilities
Plan resources to meet SLA and productivity KPIs, Organize and train a capable team, Drive operation digitalization and people transformation, Ensure compliance with regulatory requirements and internal controls, Coach and develop subordinates, Liaise with Technology to optimize operating systems
Seniority
Senior Executive (SVP/VP), Strategic leadership & hands-on management
