Claims Manager, Product Delivery
Core
Supporting the delivery, remediation, and optimization of claims capabilities across new and existing products, focusing on clearing Product Day 2 inventory and ensuring robust claims setup.
Role type
Claims Manager, Product Delivery
Builds
Claims systems and processes for new and existing life insurance products
Domain
Life Insurance / Claims Operations
Deliverable
product features
Required skills
claims assessment, product implementation, system project management, Day 2 remediation, technical validation, benefit rules configuration, claim logic validation, UAT, process documentation, stakeholder management
Preferred skills
IT/BA collaboration, solutioning, defect resolution
Technologies
claims systems, formula configuration tools
Responsibilities
Drive clearance of Product Day 2 backlog by supporting requirement gathering and solutioning; Validate technical calculations, benefit rules, and claim logic; Participate in UAT activities and post-implementation validation; Develop and maintain process guides and documentation; Act as key liaison between IT, Product, and Business teams.
Seniority
Mid-Senior, hands-on IC