Operational Excellence Consultant
Core
Deliver process and performance improvement projects to support the MBPS Transformation and Operational Excellence Leader for Finance, Actuarial and GWAM Tower.
Role type
Senior Operational Excellence Consultant (Finance/Actuarial/GWAM)
Builds
Process automation solutions, process redesigns, and performance improvement initiatives for Finance, Actuarial, and Global Business Services (GWAM) operations.
Domain
Financial Services / Global Business Services (Finance, Actuarial, GWAM)
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Lean and Six Sigma methodology, process analysis and re-engineering, stakeholder management, data-driven analysis, change management, business process documentation (BPMN), project management
Preferred skills
AI-based technology solutions implementation, Alteryx automation development, UiPath automation, Power BI, Power Automate, Finance and Accounting domain expertise (AP, AR, Fixed Assets, Forecasting)
Technologies
Alteryx, Power BI, Power Automate, UiPath, Blackline, Cadency, Salesforce, Concur, Microsoft Office 365, Smartsheet, JIRA
Responsibilities
Execute operational excellence projects assigned by the Director, conduct discovery sessions and gather data for analysis, draft process flows using BPMN, facilitate management governance meetings, track benefits and document performance improvements, support operations leaders in deploying the GBS Operational Excellence Framework.
Seniority
Senior, hands-on IC
