Associate IT Support Tech
Core
Installing, maintaining, and troubleshooting PC hardware and software; providing technical support and training to end-users in a healthcare setting.
Role type
Associate IT Support Technician
Builds
Workstation support, hardware/software maintenance, and biomedical device liaison services
Domain
Healthcare IT
Required skills
PC hardware troubleshooting, software installation, end-user training, network device inspection, biomedical equipment liaison, project coordination, documentation, on-call response
Preferred skills
A+ Certification, CCNA, MCP, MCSE
Technologies
PCs, laptops, tablets, printers, IP phones, mobile devices, wired and wireless networks
Responsibilities
Troubleshoot and repair end-user hardware and software issues; install and test computer hardware and software; provide on-site technical assistance and training; coordinate project tasks and document issues; liaise with vendors for biomedical device repairs; respond to on-call requests; travel to remote sites for support.
Seniority
Associate, hands-on IC