Care Manager Assistant
Core
Provides administrative and operational support to the Care Management Team, facilitating patient discharge planning, payer authorizations, and post-acute care placement.
Role type
Administrative Care Manager Assistant
Builds
Post-acute care arrangements and payer authorization workflows
Domain
Healthcare administration / Case management
Deliverable
product features
Required skills
Payer relations, discharge planning coordination, ICD9/CPT coding, medical terminology, EMR documentation, placement specialist research, clerical support
Preferred skills
Health care setting experience, utilization management, hospital/home health/payer relations background
Technologies
Electronic Care Management System, EMR, standard office software
Responsibilities
Screen visitors and calls to route urgency; communicate clinical info to payers for authorization; participate in discharge planning and provider placement; verify payment sources; coordinate transportation and community services; provide secretarial support (faxing, filing, typing); maintain confidentiality.
Seniority
Entry-level, hands-on IC