Instructional Designer II
Core
Designing, developing, and implementing high-quality training programs and materials for employees and operations teams to enhance workforce knowledge and skills in healthcare operations.
Role type
Instructional Designer II
Builds
Training curricula, multimedia content, and learning experiences for healthcare operations teams
Domain
Healthcare / Health Insurance / Medicare Advantage
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Instructional design principles, curriculum development, content creation (multimedia/interactive), LMS proficiency, data analysis, project management, Medicare regulatory knowledge
Preferred skills
AI curiosity, health plan experience
Technologies
Articulate Storyline, Adobe Captivate, Camtasia, Microsoft Office (Word, Excel, PowerPoint, Access, Outlook, Teams), Visio
Responsibilities
Conduct training needs analysis, design and develop training curricula, create engaging training content, utilize LMS and technology tools, coordinate and facilitate training program delivery, evaluate training effectiveness through assessments and feedback
Seniority
Mid-level, hands-on IC