Systems Analyst
Core
Primary liaison for technical requests between business stakeholders and technical teams, ensuring the ProLink product meets organizational needs and supports Multi-Family housing processes.
Role type
Systems Analyst (Multi-Family Applications)
Builds
ProLink platform enhancements, reporting tools, queries, and dashboards
Domain
Multi-Family housing / Enterprise application support
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Requirements gathering, process mapping, solution design, SQL reporting, data validation, data reconciliation, system configuration, user training, documentation
Preferred skills
ProLink module and workflow expertise, business analysis certifications, project management certifications
Technologies
ProLink, SQL, Microsoft Suite (Word, Excel)
Responsibilities
Partner with business units to identify process improvement opportunities; Collaborate with IT and vendors to implement platform updates; Develop and maintain reporting tools and dashboards; Act as liaison between stakeholders and vendor support teams; Conduct training sessions for super users and business teams
Seniority
Mid-level, hands-on IC