Yardi Support Specialist
Core
Provide day-to-day Yardi Voyager support, manage property accounting workflows (AP/AR, month-end close), and administer payment processing and banking functions for multifamily residential communities.
Role type
Yardi Support Specialist (Property Accounting & Systems)
Builds
Production support for Yardi Voyager, Rent Cafe, Yardi CRM, Yardi One, and related modules for multifamily property management teams.
Domain
Real Estate / Property Management / Financial Systems
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Yardi Voyager expertise, property accounting workflows, user training, system troubleshooting, budget management, payment processing, general ledger maintenance, bank reconciliation, SharePoint administration
Preferred skills
Associate degree, experience with multiple properties and users
Technologies
Yardi Voyager, Rent Cafe, Yardi CRM, Yardi One, Yardi eLearning, SharePoint, Conservice, Synergy, ProfitStars, Forecast Manager
Responsibilities
Troubleshoot and resolve Yardi Voyager issues via helpdesk; set up new hires and maintain user accounts; conduct virtual and in-person training sessions; create and maintain training manuals and job aids; prepare and maintain market rent increase worksheets; assist with pre-close and month-end corrections; support AP/AR close activities; maintain general ledger accounts; administer payment processing and banking functions; research and resolve NSF activity and payment disputes; create and maintain budget worksheets and Forecast Manager files; administer intranet platform via SharePoint; support Conservice and Synergy with property setup and GL updates.
Seniority
Mid-level, hands-on IC