Pharmacy Services Lead
Core
Provide technical direction, guidance, and resources to Pharmacy Technicians and Associates, resolving complex workflow and technical issues.
Role type
Senior Pharmacy Services Lead (Technical Support)
Builds
Pharmacy operations workflow and service quality
Domain
Healthcare / Pharmacy Services
Deliverable
dashboards & analysis
Required skills
Pharmacy experience, State Pharmacy Tech Certification, complex issue resolution, inventory monitoring, policy review, training delivery
Preferred skills
BA/BS in related field, National Pharmacy Certification
Technologies
Pharmacy management systems, policy documentation
Responsibilities
Interpret and resolve highly complex technical and workflow issues for associates, provide training and answer day-to-day technical questions, monitor inventory to ensure uninterrupted workflow, review and maintain service level and quality records, update department policy and procedure manuals, collaborate with training department to ensure procedures are accurate and up to date