Supervisor, Pharmacy Fulfillment Operations | Onsite - Chesterfield
Core
Supervise pharmacy fulfillment technicians to manage dispensing workflows, dock operations, and freight flow while ensuring regulatory compliance and operational efficiency.
Role type
Operations Supervisor (Pharmacy Fulfillment)
Builds
Pharmacy fulfillment operations and patient medication delivery workflows
Domain
Healthcare / Pharmacy Operations / Supply Chain
Required skills
Team management, workflow monitoring, onboarding, safety protocol enforcement, performance tracking, compliance monitoring, conflict resolution, process improvement, data analysis, communication
Preferred skills
Prior supervisory experience, healthcare or pharmacy industry knowledge, familiarity with KPIs, regulatory awareness
Technologies
Queue management platforms, workflow platforms, standard office software, reporting dashboards
Responsibilities
Support and manage a team of Pharmacy Technicians, Monitor workload distribution and flag imbalances, Assist with new hire onboarding, Oversees all dock operations and freight flow, Provide day-to-day coaching and feedback, Address underperformance through coaching plans, Use reporting dashboards to track team performance, Handle escalated patient concerns
Seniority
Mid-level, hands-on IC with people management responsibilities