Supervisor, Pharmacy Technician (Non-Clinical)
Core
Supervise pharmacy technicians and operations to ensure timely prescription processing and exceptional patient/provider experiences for BlinkRx.
Role type
Senior IC pharmacy operations supervisor
Builds
Prescription fulfillment workflows and patient access services
Domain
Healthcare / Pharmacy Operations
Deliverable
product features
Required skills
Team supervision, performance management, data analysis, process compliance, cross-functional collaboration, hiring and training
Preferred skills
SIG codes knowledge, pharmacy regulations expertise, benefits processing experience
Technologies
Performance dashboards, operational systems
Responsibilities
Monitor queue volumes and reallocate work to maintain productivity, conduct quality checks and ensure process adherence, coach team members on performance and provide real-time feedback, review performance reports to track SLA attainment and flag trends, partner with cross-functional leaders to align on workflows and priorities, support adoption of new technologies and policy updates
Seniority
Senior, hands-on IC with supervisory leadership
