Implementation & Training Specialist
Core
Design and deliver clinical training programs, resources, and learning experiences for virtual acute care staff and providers to ensure evidence-based standards and support product launches.
Role type
Implementation & Training Specialist (Clinical Education)
Builds
Training assets (e-learning, videos, workbooks), onboarding curriculums, and client-specific training materials for Teladoc Health's Virtual Acute Care programs.
Domain
Healthcare / Virtual Care / Clinical Training
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Clinical assessment, Electronic Medical Records (EMR) proficiency, clinical training design, telephonic clinical experience, instructional design, LMS usage, Microsoft Office suite (Word, Excel, PowerPoint), Articulate 360/Storyline, medical terminology.
Preferred skills
Telephonic clinical experience, ability to explain technical concepts to non-technical audiences, adaptability in fast-paced environments.
Technologies
Articulate 360, Storyline, Learning Management Systems, Microsoft Word, Microsoft Outlook, Microsoft Excel, PowerPoint.
Responsibilities
Develop e-learning assets, course outlines, instructional videos, and job aids; deliver synchronous and asynchronous training to clinical staff; assess clinical education needs; support product launches with training materials; modify training content to reflect operational updates; collaborate with L&D and product teams.
Seniority
Mid-Senior level (5-8 years experience required)