Telephonic Health Educator - FEP
Core
Deliver telephonic health coaching and education to disease management program members to support sustainable health behavior change and improve self-management skills.
Role type
Telephonic Health Educator (Disease Management)
Builds
Health coaching services and individualized action plans for federal employee program members
Domain
Healthcare / Disease Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Health education, direct care experience, patient education, behavioral assessments, motivational support, action planning, barrier identification
Preferred skills
Health coaching, disease management in call center, patient education, behavior change techniques, Motivational Interviewing, clinical certifications
Technologies
Telephonic platforms, disease management systems
Responsibilities
Conduct telephonic meetings to provide health information, address resistance to health coaching, consult associates on methods to help members overcome barriers, increase participant motivation, promote incremental behavior change, conduct behavioral assessments, coordinate with multi-disciplinary clinical team
Seniority
Individual Contributor, 2+ years experience