Technical Program Manager, Infrastructure Capacity and Deployment
Core
Lead the full lifecycle of IT infrastructure demand, from intake and prioritization to capacity forecasting and operational health reporting.
Role type
Senior Staff Technical Program Manager (Infrastructure Capacity & Deployment)
Builds
IT infrastructure capacity plans, operational dashboards, and cross-functional coordination processes.
Domain
IT Infrastructure / Data Center Operations
Required skills
Technical program management, infrastructure growth forecasting, demand management, physical/logical infrastructure knowledge, executive communication, process governance, JIRA/Confluence/ServiceNow proficiency
Preferred skills
Experience in 100%+ YoY growth environments, multi-domain infrastructure expertise, colo capacity management (rack/power/space), IT demand management process design
Technologies
JIRA, Confluence, ServiceNow
Responsibilities
Lead structured intake and triage for IT infrastructure requests across domains; co-own portfolio roadmap and strategy translation; maintain rolling capacity forecasts (6/12/18 months); establish business cadence with partners for prioritization and funding; monitor Day 2 operations and incidents; establish cross-org operating cadence and governance with Finance.
Seniority
Senior Staff, hands-on IC
