E-3 NATO AWACS Field Service Representative (Mid-Level and Senior) - Germany
Core
Provide hands-on ISS, field engineering, troubleshooting, and acceptance/test support for E-3 NATO AWACS mission systems software, satellite communications, and ground systems at Geilenkirchen Air Base.
Role type
Senior IC field service representative (avionics/mission systems)
Builds
Mission systems software loads, ground system configurations, and sustainment for E-3 NATO FLEP aircraft
Domain
Defense aviation, airborne early warning and control (AEW&C), satellite communications
Deliverable
physical/clinical work
Required skills
Avionics troubleshooting, AEWC/AWACS platform experience, system administration, SATCOM operations, fault isolation, FRU replacement, BIOS/CMOS troubleshooting, RAID management, Linux/Windows OS management, network configuration
Preferred skills
NAS management (NetApp), COTS server maintenance, virtualization (VMware), Inmarsat/Iridium SATCOM, military maintenance procedures, CompTIA A+/Network+/Server+/Security+/CISSP certifications
Technologies
E-3 NATO FLEP, MPDS/DMPDS/IFGS/SIL/SDE, NetApp, VMware, Inmarsat, Iridium, Link-11/Link-16, 1553, Windows, Linux, mdadm, HPE OA/iLO
Responsibilities
Provide technical guidance on mission system operation and maintenance; troubleshoot mission system hardware/software; perform hands-on installation and configuration of mission computing OS/software; execute fault isolation and repair of subsystems; configure and test DLGW/STG interfaces; provide OJT and training for NATO users; support ATP/acceptance tests and configuration management; capture and escalate forensic logs; support COMSEC/HAIPE/DaR procedures
Seniority
Mid-Level (little supervision) to Senior (subject matter expert)