Drone Platform Integration & Network Support Engineer
Core
Provide UAS system and Cloud operational support, troubleshooting complex point-to-point communications, private Cloud configuration, and 3rd party REST integrations for commercial and government customers.
Role type
Senior IC network integration and support engineer
Builds
UAS Command and Control (C2) links, private Cloud configurations, and REST-based integrations
Domain
Defense/Security + Cloud Infrastructure + Wireless Networking
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure
Required skills
Enterprise Cloud infrastructure configuration, WiFi/Cellular/Ethernet networking, REST API integration, Linux/Ubuntu administration, Bash/Python scripting, Network diagnostic tools (Wireshark, congestion analyzers), CLI usage, LLM/AI tool utilization for troubleshooting
Preferred skills
State/local government or military UAS operations experience, Public safety dispatch systems experience, Salesforce/Jira/Palantir experience
Technologies
Ubuntu, AWS, Wireshark, Postman, Bash, Python, Linux, Salesforce Service Cloud, Jira, Palantir, Claude, Coder, WindSurf, LLMs, Databricks
Responsibilities
Identify root causes of flight communication and data flow breakdowns, troubleshoot UAS C2 and Cloud networking issues, own post-deployment private Cloud configuration, assist in triaging Cloud-Cloud integration issues, develop effective triage techniques to reduce escalations, participate in building support processes
Seniority
Senior, hands-on IC