Systems Engineer (Customer Engineering)
Core
Senior Customer Engineer ensuring functional groups understand airplane purchaser requirements and integrating custom features for airlines across Product Development, Sales, and Marketing.
Role type
Senior Customer Engineer (Avionics/Flight Operations)
Builds
Custom features for airlines integrated across Product Development, Sales, and Marketing organizations
Domain
Aerospace / Avionics / Flight Operations
Deliverable
product features
Required skills
Feature strategy development, Airplane configuration definition, Data analytics, Regulatory insight, Industry trend analysis, Technical communication
Preferred skills
Customer-facing experience, Airplane feature development experience
Technologies
Configuration tools
Responsibilities
Collaborate with Airplane Development and Product Development to align feature development with BCA strategies; Lead integration and alignment of feature strategy and offerability; Develop and manage configuration tools and offering structures; Communicate feature and product offering information to Customers and Account Managers; Provide Programs and configuration teams with feature strategy and airplane configuration data.
Seniority
Senior, hands-on IC