Customer Service Representative Spanish Bilingual - Insurance
Hybrid
Core
Answer inbound calls and assist members with questions related to AAA memberships, delivering personalized solutions and recommending products.
Role type
Customer Service Representative (Call Center)
Builds
Member support and product recommendations for AAA Auto Club
Domain
Insurance / Automotive Services
Deliverable
client delivery
Required skills
Bilingual English/Spanish fluency, inbound call handling, multitasking, system navigation, critical thinking, problem-solving
Responsibilities
Answer inbound calls, assist members with membership questions, deliver personalized solutions, recommend valuable products and services, navigate multiple systems while listening and multitasking, resolve issues in a non-scripted environment
Seniority
Entry-level to Mid-level, full-time employee