Travel Advisor EC
Core
Sell travel agency products and services to members and non-members, providing trip advisory information and handling reservations for air, car, hotel, rail, and cruises.
Role type
Travel Advisor (Sales & Operations)
Builds
Travel reservations, quotes, and member value offers
Domain
Travel & Tourism
Deliverable
product features
Required skills
Travel sales, lead management, trip advisory, reservation systems, cross-selling, documentation, customer service
Preferred skills
Associate's degree, knowledge of TSTApollo/Viewpoint systems, cruise/tour package analysis, presentation delivery
Technologies
TSTApollo, Viewpoint, Windows, Outlook, Word, Internet/Intranet
Responsibilities
Sell foreign and domestic travel products; issue international driving permits and passport photos; track and maintain transaction accuracy; research and compare supplier rates; resolve difficult customer situations independently; document write-offs or shortages.
Seniority
Mid-level (4-6 years experience)