Member Specialist
Core
Entry-level specialist providing insurance and membership services support to AAA members in branch and phone settings.
Role type
Entry-level member specialist (customer service & sales)
Builds
Insurance policies, membership services, and member support for AAA
Domain
Insurance and membership services
Deliverable
client delivery
Required skills
Customer service, sales, insurance knowledge, Microsoft Office basics, communication, organizational skills
Preferred skills
Prior experience in customer service/sales/insurance/retail/banking/hospitality, bilingual ability
Technologies
Microsoft Office
Responsibilities
Interface with members regarding insurance policies, membership, and billing; provide services like passport photos and road trip planning; perform cashiering duties; develop insurance leads for agents; support agents and team members.
Seniority
Entry-level, career-minded professional