Travel Consultant
Core
Entry-level role providing insurance and membership services support, interfacing with AAA members in branch and over the phone.
Role type
Entry-level Travel Consultant / Member Services Representative
Builds
Insurance policies, membership services, and member support
Domain
Insurance and Membership Services
Deliverable
client delivery
Required skills
Customer service, sales, insurance knowledge, Microsoft Office basics, communication, organizational skills
Preferred skills
Prior experience in customer service/sales/insurance/retail/banking/hospitality, bilingual ability
Technologies
Microsoft Office
Responsibilities
Interface with members regarding insurance policies, membership, and billing; provide services including passport photos and road trip planning; perform cashiering duties; develop insurance leads for sales agents; support agents and team members.
Seniority
Entry-level, service-driven professional