Branch & Insurance Specialist
Core
Entry-level branch specialist providing insurance and membership services support to AAA members via in-person and phone interactions.
Role type
Entry-level branch insurance and membership specialist
Builds
Insurance policies, membership services, and member support for AAA
Domain
Insurance and membership services
Deliverable
client delivery
Required skills
insurance knowledge, retail sales, customer service, Microsoft Office basics, verbal and written communication
Preferred skills
experience in banking or similar customer service/sales environment
Responsibilities
Interface with members regarding insurance policies, membership, and billing; provide exceptional service in branch and over the phone; perform cashiering duties; develop insurance leads for sales agents; support agents and team members with routine and advanced duties.
Seniority
Entry-level, service-driven professional