Intake Social Worker - Temporary Full Time
Core
First point of contact for Responsive Community Care programs, conducting intake assessments, determining eligibility, and connecting adults, seniors, and families to appropriate services.
Role type
Intake Social Worker
Builds
Service plans and client files for community care programs
Domain
Social Services / Home Care
Deliverable
client delivery
Required skills
intake assessment, case planning, crisis intervention, financial assessment, database management, telephone intake handling, knowledge of mental health/addictions, knowledge of child and family dynamics, knowledge of settlement services
Preferred skills
knowledge of City/TTC routes, knowledge of employment and health & safety legislation
Responsibilities
Conduct comprehensive telephone intake assessments, return inquiries within 24 hours, provide information on service policies and fee structure, conduct financial assessments, develop service plans, set up client files, monitor waiting list clients, follow up with referral sources, maintain accurate databases, participate in case review meetings
Seniority
Junior to Mid-level, hands-on IC