IT Operations Technical Specialist, Temporary Full-Time
Core
Provide hands-on operational support and oversight for system integrations, data exchanges, and infrastructure platforms to ensure stability and data integrity for clinical, financial, and business operations.
Role type
IT Operations Technical Specialist (System Integrations & Data Flows)
Builds
Reliable data exchanges between ERP, EMR, and clinical systems; stable infrastructure platforms.
Domain
Healthcare IT / Enterprise Systems Integration
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
System integration support, data flow monitoring, incident triage, root cause analysis, data migration support, ITIL practices, ticketing management, cloud platform familiarity, ERP integration knowledge, API management (REST/SOAP), SFTP handling, vendor coordination
Preferred skills
HL7 v2.x, FHIR concepts, ServiceNow certification, ITIL certification, Azure/AWS experience, healthcare industry experience
Technologies
ServiceNow, Azure, AWS, Workday, SAP, Oracle, Dynamics, Microsoft 365, Teams, SharePoint, EMR/EHR systems
Responsibilities
Monitor and support data flows, interfaces, APIs, and scheduled jobs; act as primary escalation point for integration failures; investigate and resolve integration errors and performance issues; support data migrations and transfers; maintain integration configurations and mappings; perform root cause analysis for incidents; document workflows and procedures; coordinate incident resolution with internal teams and vendors; ensure access changes follow security and compliance requirements.
Seniority
Mid-Senior, hands-on IC