VR Front Desk Associate (Program Associate III)
Core
Greet visitors, provide customer service, and support VR Specialists in daily operations for the Vocational Rehabilitation program.
Role type
Front Desk Associate (Program Associate III)
Builds
Office operations and client intake support for Vocational Rehabilitation services
Domain
Public Sector / Vocational Rehabilitation
Deliverable
dashboards & analysis
Required skills
Reception duties, appointment scheduling, data entry, client communication, office equipment operation, inventory management
Responsibilities
Greet visitors and respond to basic questions about Vocational Rehabilitation; Schedule appointments for clients; Maintain electronic files and process mail; Operate and maintain office equipment; Enter client information into the QE2 data system; Contact medical providers and schools to collect necessary information; Assist VR Specialists with client purchases.