Workforce Coordinator
Core
Assist customers with obtaining self-sufficiency through the SNAP Employment and Training (E&T) program in partnership with the Nebraska Department of Labor.
Role type
Workforce Coordinator (Case Management)
Builds
Customer self-sufficiency outcomes
Domain
Public Sector / Social Services
Deliverable
client delivery
Required skills
case management, database management, telephone-based customer service, data entry, community outreach, interviewing
Preferred skills
SNAP program experience within the last 3 years
Responsibilities
Conduct face-to-face and telephone interactions with customers to gather financial and demographic information; update, document, and verify customer information in computer databases; prepare correspondence; conduct community outreach; assist customers with obtaining self-sufficiency.
Seniority
Entry-level to Mid-level