Pharmacy Account Manager
Core
Strategic planning and account management for large pharmacy accounts, ensuring smooth service delivery and client retention.
Role type
Senior Account Manager (Pharmacy/PBM)
Builds
Operational enhancements and reporting processes for pharmacy benefit management services
Domain
Healthcare / Pharmacy Benefit Management (PBM)
Deliverable
client delivery
Required skills
Strategic planning, contract administration, account relationship management, implementation process management, reporting, multi-level stakeholder engagement
Preferred skills
Client-facing experience, PBM experience, travel to worksites
Technologies
None explicitly stated
Responsibilities
Directs and manages administration of contractual requirements, manages new and renewal implementation processes, interfaces with operations to ensure service delivery, maintains ongoing account relationships at multiple levels, presents utilization and benefit reporting, coordinates open enrollment and training sessions, provides guidance to less experienced managers, makes routine account visits
Seniority
Senior, hands-on IC