Financial Ops Recovery Process Specialist
Core
Provides technical direction, guidance, and resources to financial operations associates, handling complex case research, workflow monitoring, and process improvement.
Role type
Senior IC financial operations specialist
Builds
Operational workflows and process improvements for financial operations teams
Domain
Healthcare insurance / Financial operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Financial operations workflow management, technical process guidance, complex case research and resolution, quality standards monitoring, policy and procedure manual review, system irregularity research, process improvement solution development
Preferred skills
High-volume operations claims processing experience, WGS system experience, FACETS system experience
Technologies
WGS, FACETS
Responsibilities
Serve as first line resource for financial operations associates, provide operational training and answer technical questions, monitor inventory to ensure uninterrupted workflow, review and monitor associate work for quality standards, review department policy and procedure manuals for accuracy, research operations workflow problems and system irregularities
Seniority
Mid-level, hands-on IC
