Documentation Analyst Senior (Information Mapping)
Core
Researches, extrapolates, compiles, and validates data on flows, systems, coding, and testing problems to ensure business continuity and consistency.
Role type
Senior Documentation Analyst (Information Mapping)
Builds
End-user documentation, process flows, and intranet procedure updates
Domain
Healthcare operations and process analysis
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Data research, process validation, flow development, documentation writing, issue facilitation, change recommendation
Preferred skills
Learning and Development, Training/Development, Information Mapping certification, Process Mapping, Performance Support
Technologies
Information Mapping, intranet systems
Responsibilities
Research and validate data on system flows and processing issues; Develop and update flows and end-user documentation; Facilitate issues meetings and maintain daily bulletins; Make recommendations for process changes and obtain management sign-off
Seniority
Senior, hands-on IC