Credit and Collection Specialist - Patient Accounts
Core
Collecting past due health insurance premiums and claims, managing patient receivables, and processing payments to improve cash collections.
Role type
Credit and Collection Specialist (Patient Accounts)
Builds
Cash collections for health insurance premiums and claims
Domain
Healthcare / Health Insurance
Deliverable
client delivery
Required skills
debt collection, account research, report generation, payment processing, A/R concepts, outbound/inbound calling, data verification
Preferred skills
Excel proficiency, patient communication
Technologies
Excel
Responsibilities
Contact groups to collect past due insurance premiums and claims; research validity of disputed debt; generate demand letters; prepare reports on collection status; follow up on aged receivables; review accounts for demographic and balance accuracy; conduct inbound/outbound calls for balance explanations and payment requests; process and post credit/debit payments.