Forecast Reporting Consultant
Core
Coordinate and manage demand and workforce forecasting processes, building predictive models to enable proactive staffing, budgeting, and capacity planning for FEP operations.
Role type
Senior IC Forecast & Analysis Consultant
Builds
6–36-month demand and workforce forecasts, predictive models, and scenario-based assessments
Domain
Healthcare operations / Workforce Management
Deliverable
production ML models | dashboards & analysis
Required skills
Data collection and analysis, Variance analysis, Headcount and FTE planning, Skill-mix requirements, ROI analysis, Executive reporting, Strategic planning alignment
Preferred skills
Workforce management tools (NICE, Verint, Aspect), SQL, Python, R, Healthcare industry knowledge
Technologies
NICE, Verint, Aspect, Power BI, Tableau, SQL, Python, R
Responsibilities
Monitor forecast accuracy and refine models using variance analysis; Translate volume forecasts into headcount, FTE, and skill-mix requirements; Partner with WFM to align long-range forecasts with short-term scheduling; Support hiring, backfill, cross-training, and redeployment strategies; Assure quality and integrity of data collected and insights shared; Provide expertise to lower-level consultants on business needs analysis; Provide data-driven insights for strategic initiatives and operational changes; Quantify workforce impacts of new programs or regulatory changes; Manage ROI analysis of workflow and productivity initiatives; Present forecasts, assumptions, and risks to leadership; Create executive-level summaries and consult on dashboard development; Ensure forecasting methodologies align with business targets and corporate objectives.
Seniority
Senior, hands-on IC
