AVP, Triangle & Loyalty
Core
Lead strategy, development, and delivery of digital experiences for the Triangle loyalty program to create customer value across Canadian Tire's businesses.
Role type
Senior IC digital product leader (loyalty)
Builds
Customer-facing digital products and journeys for the Triangle loyalty program
Domain
Retail + Loyalty
Deliverable
product features
Required skills
Digital product management, strategy & roadmap planning, cross-functional team leadership, portfolio planning & budgeting, customer experience design, data-informed decision-making, stakeholder influence
Preferred skills
Enterprise loyalty platform experience (Epsilon), loyalty technology integration
Technologies
Epsilon (preferred)
Responsibilities
Set vision and multi-year roadmap for digital experiences; translate business priorities into product plans; oversee design and delivery of customer-facing digital products; partner with Loyalty, Technology, and Store Operations teams; lead team coaching and development; manage portfolio planning, prioritization, and resource allocation; ensure quality, security, and privacy standards.
Seniority
Senior, hands-on IC