Order Management Superuser
Core
Analyze order management systems and processes to identify and resolve issues interrupting the flow of purchase and store orders.
Role type
Senior IC order management analyst
Builds
Analytical reports, queries, and data programs for order management environments
Domain
Retail supply chain and order management
Deliverable
dashboards & analysis
Required skills
Order management processes knowledge, SQL/Querying, Excel, Access, KNIME, Root cause analysis, Data validation, Process improvement
Preferred skills
Systems analysis education, Supply chain experience, Stakeholder communication
Technologies
AOM, Shipment monitor, Bravo, Distributed Order Management, Excel, Access, KNIME, PowerPoint
Responsibilities
Monitor system health and manage daily errors, Validate and process order cancellations and uploads, Process daily work re-direct processes, Investigate deal and allocation rationing issues, Build and maintain data programs and reports, Support system enhancements testing
Seniority
Mid-level, hands-on IC