Manager, Auto Service Operations
Core
Improve in-store processes, strengthen operational execution, and support growth across retail and fleet/commercial Auto Service channels for Canadian Tire dealers.
Role type
Manager, Auto Service Operations
Builds
Retail and fleet/commercial Auto Service programs and operational strategies for dealers
Domain
Automotive retail and fleet services
Deliverable
product features
Required skills
Leadership, strategic planning, operational execution, data analysis, stakeholder management, change management, financial management, project management, cross-functional collaboration, problem-solving
Preferred skills
Knowledge of Canadian Tire operations, automotive industry experience, vendor/partner relationship management, presentation skills
Technologies
None stated
Responsibilities
Collaborate with Dealer committees to simplify business and increase profitability; Support operational execution of retail and fleet/commercial priorities; Develop strategies to improve Auto Service performance; Partner with internal teams and external stakeholders to resolve operational barriers; Monitor operational and business performance; Analyze data to implement efficiency strategies; Prepare presentations for senior management; Oversee multiple work streams and projects; Provide feedback to stakeholders; Motivate and delegate tasks to the team; Develop communication plans for dealers; Identify and solve operational problems; Track initiative progress; Ensure cross-functional alignment; Encourage innovation and process optimization; Mitigate operational risks; Maintain open communication lines; Promote continuous improvement culture; Act as SME for Auto Service Support.
Seniority
Manager, hands-on leadership
