Assistant Manager, Heartland
Core
Lead store operations, team development, and customer experience for a hockey specialty retail location.
Role type
Assistant Manager, Retail
Builds
Hockey equipment, apparel, and fan merchandise
Domain
Retail / Sports Equipment
Deliverable
product features
Required skills
retail management, team coaching, inventory control, visual compliance, financial discipline, performance management
Preferred skills
leadership, mentoring, stakeholder communication
Technologies
Store Force Reporting, IT infrastructure
Responsibilities
Execute daily store plans and visual compliance standards; coach and develop department managers and staff; manage inventory control and shrink targets; deliver customer experience model and resolve concerns; conduct performance evaluations and succession planning.
Seniority
Mid-level management
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