Operations Engineer III
Core
Senior technical leader responsible for the design, stability, and continuous improvement of enterprise endpoint and virtual desktop platforms.
Role type
Senior IC EUC/VDI Operations Engineer
Builds
Enterprise endpoint management, VDI, and EUC services
Domain
Healthcare IT / Endpoint Management
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Intune, MECM/SCCM, Citrix Virtual Apps & Desktops, Jamf Pro, Group Policy, AWS services, Windows/macOS platform management, endpoint security, PowerShell scripting, incident management, capacity planning, change management, runbook creation, mentoring
Preferred skills
macOS scripting, regulated environment experience
Technologies
Intune, MECM/SCCM, Citrix Virtual Apps & Desktops, Jamf Pro, Group Policy, AWS, PowerShell
Responsibilities
Lead engineering and continuous improvement of EUC platforms; act as technical lead during major incidents; define secure configuration baselines and compliance standards; use operational data to drive decisions and capacity planning; strengthen endpoint security posture; own complex change deployments; produce runbooks, standards, and data-backed reports; mentor junior engineers; participate in off-hours support.
Seniority
Senior, hands-on IC with leadership responsibilities