Senior Project Manager – Enforcement Operations
Core
Managing a portfolio of program partnerships and outreach initiatives to assist custodial and noncustodial parents within the New York City Office of Child Support Services.
Role type
Senior Program Manager (Enforcement Operations)
Builds
Program partnerships, outreach initiatives, and child support debt reduction programs
Domain
Public sector / Human services / Child support enforcement
Deliverable
client delivery
Required skills
Project planning and management, vendor and stakeholder management, program policy definition, budget management, data analysis and reporting, contract deliverable management
Preferred skills
PMP certification, knowledge of government operations, knowledge of human services and child support programs
Technologies
Project management tools, data dashboards
Responsibilities
Define and implement program policies and standards, create and monitor detailed project plans, manage program budgets and processes, develop monitoring tools and evaluation regimens, prepare periodic written reports and data dashboards, facilitate stakeholder meetings and communications
Seniority
Senior, hands-on IC