Manager, Ticket Operations
Core
Overseeing ticket office operations and managing race and commemorative ticket fulfillment across NASCAR properties.
Role type
Manager, Ticket Operations
Builds
Digital and non-digital ticket fulfillment experiences for fans
Domain
Sports and Entertainment (Racing)
Deliverable
product features
Required skills
Ticketing software management, Team hiring and scheduling, Strategic planning, Project management, Data analysis, Budget management
Preferred skills
Ticketmaster system expertise, Microsoft Dynamics CRM knowledge, Live event operations experience, Racing industry knowledge
Technologies
Ticketmaster, Microsoft Office (Excel), Microsoft Dynamics CRM
Responsibilities
Oversee walk-up ticket sales and customer inquiries, Staff and schedule ticket office personnel, Collaborate on ticketing strategies with internal and external teams, Evaluate and recommend improvements to digital fulfillment, Conduct research for commemorative ticket decisions
Seniority
Manager, hands-on leadership