Dispatcher
Core
Dispatching all buses, ensuring on-time performance of routes, and counseling drivers and monitors.
Role type
Operations Dispatcher
Builds
Bus transportation routes for students and passengers
Domain
Transportation / Education
Deliverable
product features
Required skills
Radio dispatch equipment operation, scheduling and route management, driver counseling, handling high-volume phone and radio traffic, problem-solving for drop-off/pick-up issues, computer literacy
Preferred skills
Terminal operations experience, driver experience, experience with charter reservations or billing
Responsibilities
Oversees all routes and scheduling of buses, counsels and coaches drivers and monitors, handles heavy phone and radio traffic, serves as primary communication liaison with major contracted customers, provides solutions to drop-off and pick-up problems, handles back-up driver duties or miscellaneous clerical duties as needed, completes assignment of special projects, assists with supervision of day-to-day operations
Seniority
Mid-level, hands-on IC