Operations Associate, Jackpocket
Core
Manage and process customer lottery ticket orders and redemptions at a local fulfillment center, ensuring accuracy and efficiency.
Role type
Operations Associate (fulfillment center)
Builds
Customer lottery ticket order experience and redemption workflows
Domain
Gaming / Lottery / Logistics
Deliverable
product features
Required skills
Microsoft Excel, attention to detail, time management, customer service, ability to stand and walk frequently, ability to lift up to 25 lbs
Responsibilities
Manage and process customer lottery ticket orders and redemptions, keep systems updated with real-time order statuses, streamline and organize workflows, maintain printing and scanning equipment, support various operational projects