Assistant Front Office Manager, The Village Lodge
Core
Manages all aspects of Front Desk including front desk, bell, valet, and concierge in the absence of the Front Desk Manager.
Role type
Assistant Front Office Manager
Builds
Front desk operations, guest services, and resort amenities
Domain
Hospitality / Ski Resort
Deliverable
product features
Required skills
Supervisory experience, training, guest service, employee relations, purchasing, business software proficiency (MS Excel, Word, PowerPoint, Sirius, Visual One), problem-solving
Preferred skills
Four year college degree
Responsibilities
Manage front desk, bell, valet, and concierge operations; act as manager on duty; train staff; handle employee relations; manage purchasing
Seniority
Mid-level, supervisory
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