Softgoods Supervisor (Full-Time)
Core
Oversee day-to-day operations of assigned departments in a retail store, ensuring high customer service, merchandising standards, and team execution of policies.
Role type
Retail department supervisor
Builds
Store operations and customer experience
Domain
Retail / Softgoods
Deliverable
product features
Required skills
Team leadership, merchandising, inventory management, customer service, scheduling, loss prevention, health and safety compliance
Preferred skills
Analytical skills, planning and organization
Technologies
RF unit, GT System
Responsibilities
Ensure high level of customer service for assigned departments; Oversee day-to-day operations; Train and communicate policies to associates; Complete ordering and replenishment of merchandise; Supervise team within assigned departments; Lead merchandising activities; Prepare and participate in inventory management activities; Resolve customer complaints; Open and close the store; Ensure health and safety policies are followed; Ensure loss prevention best practices are followed.
Seniority
Junior, hands-on IC