Supervisor Section 8 Compliance
Core
Oversees daily operations of voucher and special claims processing for all subsidy-related programs, ensuring compliance with HUD Section 8 regulations and internal agency policies.
Role type
Senior IC housing compliance supervisor
Builds
Housing assistance payment processing workflows and regulatory compliance reporting
Domain
Public sector housing finance and subsidy administration
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
HUD regulations expertise, staff supervision, performance management, regulatory reporting, system troubleshooting, vendor liaison, audit response, data tracking
Preferred skills
AHM certification, Microsoft Office proficiency, travel readiness
Technologies
Calypso, TRACS, HUD Handbook 4350.3, Special Claims Processing Guide, MAT Guide
Responsibilities
Supervise staff processing housing vouchers and special claims; Train team members on regulatory guidelines and systems; Troubleshoot voucher processing issues; Maintain tracking logs and reports; Coordinate security training and compliance; Monitor staff performance and adjust assignments; Prepare accounting files for monthly payments; Manage portfolio changes and baseline monitoring; Resolve TRACS error messages; Review special claim appeals; Conduct annual performance evaluations; Liaise with software vendors; Draft communications to Owners/Agents; Respond to audit requests; Prepare periodic reports; Provide documentation for Monthly Occupancy Reviews; Participate in stakeholder meetings.
Seniority
Senior, hands-on IC with team leadership