Visitor Services Coordinator
Core
Manage daily front-of-house operations, visitor services, retail shop, and onsite event logistics for an art museum.
Role type
Visitor Services Coordinator (Front-of-House Operations Lead)
Builds
Visitor experience, retail sales, and museum events
Domain
Arts & Culture / Museum Operations
Deliverable
product features
Required skills
Front-of-house operations management, team supervision, event logistics coordination, retail operations, budget management, customer service, data reporting
Preferred skills
Retail sales experience, hospitality experience, supervisory practices, project management, ASU student employment policies knowledge
Technologies
PeopleSoft, TAS
Responsibilities
Direct daily operations of the Visitor Services department; hire, train, and supervise frontline student workers; manage welcome desk and visitor admissions; coordinate onsite event logistics including timeline and vendor communications; supervise retail shop operations including cash handling and merchandising; develop and schedule program work plans; prepare budget proposals and control expenditures; manage visitor data collection and reporting; coordinate tour programs and school tours.
Seniority
Individual Contributor, supervisory responsibilities
