Supply Chain Operations Manager
Core
Plans, directs, and oversees Student Delivery Services operations for secure and timely movement of student mail, packages, freight, and other inbound/outbound items across multiple university campuses.
Role type
Senior IC Supply Chain Operations Manager (Campus Logistics)
Builds
Campus logistics and student delivery services
Domain
Higher Education + Logistics/Supply Chain
Deliverable
product features
Required skills
Supply chain operations, logistics, receiving, distribution, fulfillment, inventory management, customer service operations, workforce planning, labor management, scheduling, supervisory principles, budgeting, package management technologies, automated delivery systems, operational software platforms
Preferred skills
Multi-site operations management, process improvement, workflow redesign, automation initiatives, technology enhancements, logistics software, inventory management systems, ERP platforms, operational metrics development, vendor relationship management
Technologies
Package management systems, logistics software, inventory management systems, enterprise resource planning platforms, automated package delivery systems, operational software platforms
Responsibilities
Plans and oversees Student Delivery Services operations across assigned campus locations; Establishes operational goals, service standards, and performance expectations; Leads, develops, and manages supervisors, leads, full-time staff, student employees, and temporary personnel; Develops workforce plans, staffing models, schedules, and labor strategies; Oversees package management technologies and automated delivery systems; Monitors operational performance and implements corrective actions; Manages departmental budgets, operational expenditures, contracts, and vendor relationships; Develops and maintains operational policies and procedures; Leads operational planning for high-volume periods like move-in/move-out; Coordinates business continuity planning.
Seniority
Manager, hands-on leadership