Executive, Technical & Training
Core
Provide second-level diagnostic support, manage technical bulletins, and deliver technical training to a dealer network for EV and traditional automotive brands.
Role type
Senior IC technical training and warranty executive
Builds
Technical support capabilities and training programs for dealer workshops
Domain
Automotive after-sales, EV systems, and dealer network operations
Required skills
vehicle diagnostics, troubleshooting, technical training delivery, warranty management, technical documentation, stakeholder communication, project coordination
Preferred skills
EV systems knowledge, training gap analysis, Train-the-Trainer compliance, new model launch support
Technologies
approved diagnostic tools, Principal guidelines, technical information systems
Responsibilities
Provide second-level diagnostic and troubleshooting support; Manage and communicate technical bulletins and repair information; Plan and deliver technical and warranty training for the dealer network; Coordinate technical activities across workshop, service, parts, and warranty teams; Monitor recurring technical issues and escalate unresolved cases; Maintain accurate training, assessment, and case-management records
Seniority
Senior, hands-on IC