Field Service Engineer
Core
Provide technical support for deployed EV fleets, solve vehicle issues onsite at customers/dealers, and support engineering prototypes.
Role type
Senior Field Service Engineer (EV/HV)
Builds
Customer EV fleets, engineering prototypes
Domain
Electric Vehicles (EV), High Voltage (HV), Automotive
Required skills
EV and HV experience, vehicle systems knowledge, electrical building systems understanding, CAN communication, Vector CANoe/CANalyzer expertise, root cause analysis, service procedure development, hands-on testing, equipment calibration
Preferred skills
Building electrical construction experience, electrical building codes knowledge, OEM factory training, design for service influence
Technologies
Vector CANoe, CANalyzer, EV platforms
Responsibilities
Field support for customer fleets and special events, consult customers on charge infrastructure installation, support engineering prototype builds, perform hands-on testing and equipment calibration, develop service procedures and trials, manage tools and shop inventory, collect data and perform root cause analysis, train service network technicians
Seniority
Senior, hands-on IC