Zone Lead
Core
Facilitate, support, and control the work of Store Managers in a region to drive order growth and operational metrics for a delivery ecosystem.
Role type
Zone Lead (Operations)
Builds
Operational performance and order volume for Dark Stores
Domain
Logistics / Food Delivery
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Inventory control, waste reduction, process improvement, data analysis, team leadership, operational auditing, incident resolution, regulatory compliance, staff training coordination, store operations management
Preferred skills
Commercial strategy implementation
Technologies
Excel
Responsibilities
Conduct weekly visits to Dark Stores, perform weekly operational audits, train and evaluate store staff, supervise daily store operations including product reception and picking, ensure team productivity and optimize picking times, control inventory and waste levels, resolve operational incidents, ensure constant training of supervisors and operators, coordinate store openings/closures, monitor attendance and manage personnel issues
Seniority
Mid-level, hands-on IC